Table of contents
SSL encrypted — All your data is secured with 256-bit protection.
Your information Never sold — This is winbdt co's legal commitment.
For privacy-related inquiries:
winbdt co Your privacy is our highest priority. This Privacy Policy ("Policy") explains how, when you use our platform, winbdt co- 's website, app, or any of our services, including what information we collect, how we use it, and how we keep it secure.
This policy winbdt co- 's services. By using the platform, you are deemed to have accepted this policy. If you disagree with any part of it, please stop using our services and contact us.
We believe transparency is the foundation of trust. That is why this Privacy Policy Written in plain language so every user understands exactly what we do with their information. winbdt co never sells your personal information to third parties — this is a core part of our policy.
What information do we collect?
winbdt co Only data necessary to provide the service is collected. No excessive or unnecessary data is gathered.
Information collected at registration:
- Full name, date of birth, and gender
- Mobile number and email address
- Residential address and country
- Preferred currency (BDT)
Information collected during identity verification (KYC):
- Copy of National ID (NID), passport, or driving license
- Utility bill or bank statement (for address verification)
- Selfie or photo (if required)
Automatically collected information:
- IP address and device type
- Browser information and operating system
- Platform activity logs (login times, game history, etc.)
- Data from cookies and tracking technologies
Payment information:
- BKash/Nagad/Rocket number (for transaction verification)
- Bank account details (for withdrawals)
- Transaction amount and date
How do we use your information?
Collected data is used solely for the following purposes:
- Account management: For registration, login, and account verification.
- Service delivery: For processing gameplay, deposits, and withdrawals.
- Customer support: To help resolve your questions and complaints.
- Security assurance: To prevent fraud, money laundering, and other illegal activities.
- Legal obligations: To meet regulatory requirements.
- Service improvement: Analytics to improve the user experience.
- Bonuses and offers: To send you relevant promotions based on your preferences (with your consent).
You may opt out of marketing communications at any time. This will not affect your account services.
How long is data retained?
winbdt co Data is never retained longer than necessary. Retention periods for different types of data are listed below:
| Type of data | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal and regulatory obligations |
| Transaction records | 7 years | Financial regulatory requirements |
| KYC documents | 5 years after account closure | AML/CFT regulations |
| Game logs | 3 years | Dispute resolution |
| Cookie data | 30 days – 1 year | Service improvement |
| Communication logs | 2 years | Ensuring customer service quality standards |
Cookie policy
winbdt co Cookies are used to enhance your browsing experience. They are small text files stored on your device.
Types of cookies we use:
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: To remember your preferences such as language and theme.
- Analytics cookies: To understand how the site is used — completely anonymous.
- Marketing cookies: To show relevant offers — you can opt out of this at any time.
Most browsers allow you to manage cookie preferences. However, disabling essential cookies may cause certain features to not function properly.
Under the winbdt co Privacy Policy, you have the following rights.
Right to access data
You may request a copy of the personal information we hold about you at any time.
Right to rectification
You can contact support to correct any inaccurate or outdated information.
Right to erasure
You may request deletion of your data where there is no legal obligation requiring us to retain it.
Right to restrict processing
You can request that your data be used only for specific purposes.
Right to data portability
You may request an export of your data in a machine-readable format.
Right to object
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights [email protected]- to reach us by email. We will respond within 30 business days.
Security measures
winbdt co Industry-standard security technology is used to protect your information. Our security framework is detailed below:
- 256-bit TLS/SSL encryption: All data transmissions are fully encrypted.
- AES-256 storage encryption: All data stored on our servers is encrypted.
- Two-factor authentication (2FA): To prevent unauthorized access to your account.
- Regular security audits: Regular penetration testing conducted by third parties.
- Firewall and DDoS protection: Advanced technology to prevent cyber attacks.
- Staff training: All staff receive regular training on data protection.
Please note that no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and never sharing your login credentials with anyone.
Minor protection
winbdt co strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect information from minors.
- Age is verified at registration and reconfirmed through KYC when required.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- Parents and guardians are urged to ensure that minors do not access or use this platform.
Privacy policy updates
winbdt co This privacy policy may be updated from time to time. For significant changes, users will be notified via their registered email or through a platform announcement.
- The date of any changes will always be noted at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- If you have any objection to a change, please contact us.
A quick overview of our core privacy protection pillars
Military-grade encryption
Every transaction and piece of personal data is protected with 256-bit SSL/TLS encryption.
Strict KYC verification
Every account is verified — this helps prevent fraud and identity theft.
Data is not sold
Your data is never sold to any third party — this is a non-negotiable principle at winbdt co.
Limited retention period
No data is kept beyond what is necessary. Once the designated period has passed, data is securely deleted.
Regular security audits
Third-party experts regularly audit our systems — any vulnerabilities found are addressed promptly.
Full control in your hands
You may view, correct, or request deletion of your information at any time.